What We Do
Due to the complexities of large-scale MFT deployments, these technologies aren’t typically supplied through traditional IT resellers. That’s where we come in!
As experts in secure file transfer, we provide specialist file transfer consultancy services. Our job is to arm you with the information you need to make an informed buying decision. We spend a lot of time researching and testing the latest MFT technologies and over the years, we have formed trusted relationships with many of the industries leading File Transfer vendors. This means we’re able to offer our customers the best of what’s available in the marketplace.
How we do it
Pro2col uses a consultative approach to ensure that your organisation gets the best possible results and a solution that is aligned to your unique needs.
This process can be as simple as a conversation, or as rigorous as the framework outlined below – it all depend on your needs. From start to finish, our approach ensures that we fully understand your needs and can help you to achieve your business goals and gain the maximum benefit from your investment. Whatever stage you have reached in your project, we’re more than happy to assist.
Steps we take;
Step 1 – Needs Analysis and Qualification
We work closely with you either on-site or off-site to review your current processes and define your key data exchange requirements.
Step 2 – Review Existing Solutions and Infrastructure
A comprehensive review of your existing solutions to identify your existing IT infrastructure and interoperability requirements.
Step 3 – Product and Deployment Recommendations and Documentation
Combining our extensive knowledge of the MFT marketplace with the findings from stages 1 & 2, we provide recommendations on the most appropriate MFT solutions for your business.
Step 4 – Implementation, Integration and Training
Once the appropriate solution(s) has been determined, our Managed File Transfer Consultants will provide assistance with implementation and deployment of your Managed File Transfer technology, including integration with existing solutions and full training.
Step 5 – Technical Support
Pro2col’s dedicated engineers are UK based and fully certified to provide 1st line direct technical support.
Step 6 – Post Sale Support
Once your initial project is complete we don’t just walk away. Pro2col can continue to provide assistance with your secure file transfer needs as your business grows and new challenges arise.
– We’re simply the best at what we do!
We’re the UK’s leading experts and an independent consultancy, we’ve helped over 700 businesses, of all shapes and sizes, since 2003 to select and implement the right file transfer solution. The experience we’ve gained over the past eleven years enables us to help our clients tackle their data transfer challenges and maximise their investment in secure managed file transfer technologies.
Pro2col’s core objectives extend beyond simply understanding our customers requirements so that we can help them reap the benefits from their investment, we also aim to;
- Recommend the most appropriate solution for their business needs.
- Help to minimise initial investment.
- Assist with project management and work with business stakeholders throughout the purchase and implementation process.
- Conduct a thorough initial installation and user/administrator training.
- Provide ongoing assistance and support as required.
- Help to bring on board your trading partners.
- Provide a fully managed service where applicable.